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Most of us think we will have the courage to confront someone to do the right thing, but we will often fail to step up when actually facing a situation.
Social psychologists have consistently found that people are more willing to take action in a clear emergency than in an ambiguous situation.
When facing an ambiguous situation, our natural tendency is to look to others for guidance. But if each person is looking to the people around them to act, no one wants to risk feeling foolish and embarrassed, and the problematic situation will be left unchallenged. However, we can sharpen specific skills for challenging bad behavior.
Find a quick and straightforward way of expressing concern or disapproval when you're dealing with bad behavior. This identifies that the action isn't a reasonable one for the person doing the negative thing and for the others observing it.
One study showed that the best confrontation was calm but direct: "Hey, that's not cool."
You can disarm a speaker by assuming that a comment is sarcastic. That way, it doesn't make the person who made the remark appear stupid or bad.
For example, you could respond to a sexist comment by saying, "I know you're just trying to be funny, but some people really do think that women are too emotional to be president!" Your response shows you disagree with their comment without making the person look bad.
To explain your reaction when witnessing bad behavior, make a personal connection to an insensitive remark. _For example, "I was raised in the Catholic church so that comment is hard for me to hear."
This reduces the risk to make the person engaging in a bad behavior feel nasty or defensive but indicates that you found their behavior wrong.
Learn and practice different techniques for responses to wrong behavior to help reduce inhibitions about speaking up.
Roleplaying various scenarios increase our confidence to intervene in a real-world situation.
For those who are not naturally courageous, finding someone who shares our concern can be essential to challenge prevailing social norms.
Speaking up can be far easier when you see the world from someone else's perspective.
For example, understanding what someone else goes through who is being bullied or assaulted will give you the courage to stand up for wrong behavior.
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