Before We Apologize - Deepstash

Before We Apologize

  1. We might want to assess the actual harm and find out the depth of the wound.
  2. Don’t say ‘Why are you so mad?’, but frame it as ‘What did i do?’
  3. Don’t gaslight the problem, but say something supportive, realistic and helpful, like you understand and feel ashamed that you have committed this mistake, but you can make it better.
  4. Don’t put the problem on the backburner, or procrastinate on the ‘talk’. We need to handle the offence better or our handling becomes the offence.

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mia_w

Social media lover and beer specialist. Love cats.

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