Time is irrelevant to grief

1. Agree on what a "good workday" is. This will vary from person to person, as everyone's situation is different, but you need to set an individual track for employees that embraces quality and sustainability over quantity and busyness. Communication is the key to this, but wh...

Each time we need to adapt and innovate, we go through distinct steps.

1. Unlearn: Unlearning starts with acknowledging that what you're doing now isn't working. You need to let go of past viewpoints or behaviours, then take action.
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Although it might feel terrifying, when you forget someone's name, it's much more shameful to mistakenly call them with a different name. Asking the other person for their name again means that you're trying to do better by that person.
Name = Apology + Detail about the other person + ...