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Face It: Emojis Are Vital in Business
A Japanese artist created the first emoji back in 1999. Before that, emoticons used a standard text pictographically.
The smiley face got a major lift with smartphones, where the Unicode Consortium began adding thousands of new emojis to its catalogue.
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Key Ideas
People everywhere read words in a very similar way regardless if it is made from pictures, such as pictographs (Chinese characters), or words made from letters.
This knowle...
Some of the earliest writing is from 3000B.C. Mesopotamia. They recorded entries on tablets about the quantities of goods in some kind of bookkeeping.
They wrote down in order to keep account of who delivered what when. But this system was still far away from expressing ideas and writing great works of literature.
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Key Ideas
Slack makes it possible for tens of millions of employees to have online conversations, ask questions, share information, make decisions. The platform reproduces the culture of the open-plan office...
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Key Ideas
Any email message we send has the potential to be read in the wrong context, or misinterpreted entirely by the recipient. Even if we have smiley faces in the email, it is no match ...
Due to the limitations and the multifacetedness of language, emails often lead to miscommunication, guessed intentions, or total awareness of what the person is trying to convey.
The problem is further complicated if you are writing to someone whom you haven’t met in person.
These types of emails (with the entire email is a sentence in the subject line, with no email body, just the signature)are usually sent by a very direct person, that either feels very busy or that the problem can't be solved simply in an email, so it's too much for them to go into it all.
If you respond with more than 2 sentences, they are probably not going to read it, so you should just get on the phone or get over there in person.