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These are 4 styles of communication that you need to know

Working with an intuitive communication style

Dos:

  • Stick to the main topic and keep it high-level;
  • Be prepared to answer follow-up questions;
  • Keep details to a minimum.

Don'ts:

  • Too many details;
  • Taking their approach personally;
  • Making too big promises (they’ll latch onto the big picture and ignore the details of how hard it might be to pull off).

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These are 4 styles of communication that you need to know

These are 4 styles of communication that you need to know

https://www.fastcompany.com/90296536/these-are-4-styles-of-communication-that-you-need-to-know#

fastcompany.com

9

Key Ideas

69% of managers

...say they’re uncomfortable communicating with employees. 

And that number is significantly higher when the roles are reversed.

Analytical communication style

An analytical communicator loves hard data, numbers, and specific language. 

They're usually wary of people who deal in vague language and strictly blue-sky ideas and get drained quickly when conversations move from logical to emotional.

Working with an analytical communication style

Dos:

  • Provide as much detail upfront as possible
  • Set clear expectations
  • Give them space to work independently

Don'ts:

  • Turning the conversation emotional;
  • Framing feedback on their work as criticism.

Intuitive communication style

Intuitive communicators thrive on big-picture ideas and broad overviews that allow them to skip directly to what’s most important.

Linear order, step-by-step instructions, and deep dives into the details aren’t important. 

Working with an intuitive communication style

Dos:

  • Stick to the main topic and keep it high-level;
  • Be prepared to answer follow-up questions;
  • Keep details to a minimum.

Don'ts:

  • Too many details;
  • Taking their approach personally;
  • Making too big promises (they’ll latch onto the big picture and ignore the details of how hard it might be to pull off).

Functional communication style

Functional communicators love the process: step-by-step guides, details, timelines, and thought-through plans. 

When talking to someone else, they want to go through each detail from start to finish to make sure nothing gets missed or glossed over.

Working with a functional communication style

Dos:

  • Practice “active listening” by repeating what they’ve said and asking follow-up questions
  • Expect them to ask for details, even if you’re just brainstorming

Don'ts:

  • Rushing them to get to the end or make a decision
  • Assume they support an idea 100% (their criticism or feedback will often be on the steps, not the overall strategy).

Personal communication style

Personal communicators value connection, relationships, and emotional language above all. 

They're good listeners and often can help smooth over issues that more hard-lined communication styles cause.

When they dig into something, they care as much (or more) about the person saying it as what they’re saying.

Working with a personal communication style

Dos:

  • Keep conversations light and casual
  • Not get offended if they ask how something made you “feel” or make a strictly work conversation personal.

Don'ts:

  • Talking down to them or being overly pessimistic;
  • Try to contain the conversation to just stats and facts
  • Pressure them to do a deep dive into the details with you.

EXPLORE MORE AROUND THESE TOPICS:

SIMILAR ARTICLES & IDEAS:

Cut all the contact

Keep your distance and don’t text, email, meet in person or call.

Cutting the ties for good when it’s over puts you on a faster path to healing.

  • Set up an “Emergency ...

Let Your Emotions Out

Cry, sob your eyes out, scream and yell. As long as it doesn’t hurt yourself or anybody else, find ways to release and let go of the pain you may be feeling. 

Listen to sad songs. Listening to sad songs can regulate negative emotion and mood as well as consolation. 

Accept the fact that it’s over

Coping with the end of a relationship is a little bit like a 12 step program. You will reach acceptance far sooner by staying away from that person.

Don’t over-analyze what could have been different. Your mission now is to get to the place where you aren’t battling with yourself about the way things are. Do this with compassion and don’t beat yourself up.

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Effective communication

... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professi...

Effective Communication is vital in business

  • It helps to create effective brand messaging.  It determines how your brand is perceived and also builds trust with customers.
  • Customer service relies on good communication. "60% of consumers have stopped doing business with a brand due to a poor customer service experience."  Microsoft’s 2016 Global State of Customer Service Report.
  • It enables positive team relationships.  Effective communication helps to unite teams and create a safe environment to express themselves.
  • It helps to prevent misunderstandings and conflicts. It can help to defuse a potentially explosive dispute while bad communication can set it off.

Worst Communication Mistakes

  1. Using a One-Size-Fits-All Communication Approach. Tailor the communication style to the intended audience.
  2. Speaking More and Listening Less. Listen to what is said, how it is said, and to what is not said.
  3. Assuming Instead of Asking More Questions.
  4. Using Negative Tone. Choose words carefully to eliminate negative reactions.
  5. Avoiding Difficult Conversations.

  6. Reacting, Not Responding.

  7. Not Keeping an Open Mind. Accept and respect differences, listen without judgment and consider all sides of an issue.

Failing to ask for clarification

Not asking for clarification because of fear of looking incompetent in front of authority.

FIX: If you don't understand what success looks like, ask for clarification, specifics or...

Not framing your remarks

In general, the higher up the audience, the less detail you should be providing. Frequently, executives get tuned out when they report to higher levels and provide too much detail about their topic.

FIX: Cater your comments to the highest level person in the room, and address what he or she will find valuable. Put the details in an appendix or have them ready so they're available, and you can easily pull them out if asked.

Littering your speech with qualifiers

Using qualifiers such as "I think" or "we might" or "I hope to" before your points. It lacks confidence.

FIX: Start paying attention to how you use language, and if you're hiding behind qualifiers. Tape yourself or ask a colleague to take note of when you use them, and find a comfortable phrase to replace them such as "I plan to" or "I will."

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