Essential qualities of effective feedback
- Specific: factul and action-based.
- Both positive and negative (six-to-one ratio).
- Actionable: focused on how can something be improved.
- Focused on a shared goal.
- Manageable and simple.
- Neutral: Emotion adds a charge that will cloud the message.
- Dialogue-driven: Making space for the other person to talk will help them open up.
- Linked to consequences.
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