Organizations and even families have their own type of culture and the largest differences around emotions are called cultural-display rules.

All cultures recognize the basic emotions and they’re all expressed the same way, but those display rules, which are a function of our culture,...

People who are more extroverted will talk more.

And we like people who are emotionally expressive most of the time, especially if they are emotionally expressive around positive emotions. This is the trait of agreeableness.

• Emotions communicate meaning and intent.
• It’s crucial to know that the difference between being irritated with someone because they’re late for a meeting and being concerned because they’re late for a meeting and maybe something’s happened to them.
• Since emotions are a fo...

• Daniel Goleman’s book about emotional intelligence (1995) promoted the idea that the ability to understand and employ emotional information is an important skill.
• Part of that is expressing our emotions (through writing, body language, or talking with other people), and studies sho...

Being “ambivalent” in the context of emotional expression means either you want to express emotions but you aren't able to, or you expressed emotions and kind of wished you hadn’t.

• Some of us are better at acknowledging and communicating emotions than others.
• Among the Big Five personality traits (openness, extroversion, conscientiousness, agreeableness, and neuroticism) research shows that people high in extroversion tend to have hi...