Why Is It So Hard to Apologize Well?
When done rightly, apologies can heal relationships, dissolve anger and hatred, and mend broken bonds. The problem is that we don’t apologize very well, and end up stirring further anger.
Our nonapologies are ruining our relations and making our lives even more miserable and complex.
SIMILAR ARTICLES & IDEAS:
Apologies bring us face-to-face with the fact that we have something to apologize for, triggering a sense of guilt and shame.
Saying sorry puts one’s shameful beha...
When people focus on their core values, they seem to become more willing to sincerely apologize.
By understanding the many barriers to an apology— the indifference to another’s pain or the fraying of a relationship—we can glimpse what’s holding us back from saying “I’m sorry” in a particular situation.
From there, we have the opportunity to change course and let the healing begin.
A high-quality apology has three elements:
A recent study in a marketing journal advises to use gratitude, and start with a note of thanks towards what has been endured by the recipient.
For Example, Saying “Thank you for your patience’ instead of ‘Sorry for the wait’.
... along with justifications is all we normally blurt out during a heated discussion or argument, and it just makes things worse.
Focus on the present and the future, and not try to justify the past.
They're about taking responsibility for unintentionally (or even intentionally) hurting someone emotionally or physically.
You apologize less because of you and your c...