To use linguistic mirroring effectively, pay attention to how people ask their questions, and notice what pieces of presentations they find compelling. In writing, observe how your colleagues compose an email, memos, or a chat, and match the form and sentiment.

The rewards of observation and application can result in sealing a deal with a client, impressing the right executive, or building mutually beneficial relationships with people in your organisation.

The secret to connecting with someone is to simply copy their body language. Linguistic mirroring, where you mimic someone's communication style, can also make you more persuasive.

The next time you're on the Zoom staff meeting, pay attention to how ea...