Timing of the feedback

The closer to the event you address the issue, the better. 

And it's much easier to provide feedback about a single, one-hour job that hasn't been done properly than it is to do so about a whole year of failed, one-hour jobs.

But if the situation involved is highly emotional, wait until everyone has calmed down before you engage in feedback

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Giving FeedbackBoosting Your People's Confidence and Ability

Giving FeedbackBoosting Your People's Confidence and Ability

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