Quote by Clayton M. Christensen - Deepstash

"Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake."

CLAYTON M. CHRISTENSEN

2

20 reads

The idea is part of this collection:

Product Management Starter Kit

Learn more about product with this collection

How to focus on the present moment

How to cultivate empathy and understanding towards others

How to set personal and professional goals

Related collections

Similar ideas to Clayton M. Christensen

Closeness-Communication Bias

Closeness-Communication Bias

Highly successful leaders sometimes struggle to communicate with people that they know well. This error is not prevalent while talking to strangers, and is called the Closeness-Communication Bias, and is due to an illusion of insight while communicating with friends or c...

Showing confidence

Pilots have the possibility to gain a great deal of experience from all the checklists and tests they go through throughout their training years and they can, therefore, handle difficult situations in real life while showing self-confidence. 

Just like them, managers should feel and show se...

Create manager capacity for empathy

Managers are overburdened by the demands of the changing work environment. Actions that focus on empathy is time-consuming.

In recognising the pressure on managers to maintain team connectedness in a remote environment, leaders should rebalance their managers' workload. Ma...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates