Learn more about product with this collection
How to focus on the present moment
How to cultivate empathy and understanding towards others
How to set personal and professional goals
"Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake."
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One thing to remember is that future-back thinking must not replace present-forward thinking — they should always be complementary.
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While at the beginning of the lockdown, customers were more forgiving as far as user experience is concerned, now it’s no longer the case.
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Whether it’s an external or internal customer, those are the people that pay your paycheck if you work in the innovation field.
Innovation teams now have the responsibility for increasing the chances of building products and services that succeed in the market...
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Agile methodologies have become a must for innovation labs and product teams. Companies have come to understand that they need to find a way of validating their ideas fast instead of engaging in months’ worth of development to discover they have built a product that no o...
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In the beginning, we had no clue how long the crisis was going to last, and the best we could do was to come up with a hypothesis:
“If I were a customer stuck at home, working remotely for weeks...
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Companies that not only haven’t stopped hiring during the crisis but also secured the future of their top team players are the ones that are going to have the advantage in rolling out the most innovative products and services.
The r...
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As humanity, we have been through different times of crisis, but for the huge part of the current workforce, it’s the first major crisis as they weren’t workers in 2007 during the Great Recession. This is something to have in mind when dealing with the Ne...
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Some users were hooked on the idea of online shopping and may prefer to keep doing it, and offering only offline shopping might not be a viable option anymore.
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Other curated ideas on this topic:
Highly successful leaders sometimes struggle to communicate with people that they know well. This error is not prevalent while talking to strangers, and is called the Closeness-Communication Bias, and is due to an illusion of insight while communicating with friends or c...
Pilots have the possibility to gain a great deal of experience from all the checklists and tests they go through throughout their training years and they can, therefore, handle difficult situations in real life while showing self-confidence.
Just like them, managers should feel and show se...
Not everyone consciously crafts their routines to maximize their time. That’s why people are interested in the routines of successful people: we think following the same steps will bring the same results. But blindly following someone else’s routines won’t make us as successful as them.
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