Create manager capacity for empathy

While the roles of managers have expanded, roles and teams are not structured to support well-being.

Managers are more motivated to be empathic when they have a support system. Goodway Groups, a fully remote company, acknowledges that distributed teams face greater challen...

Three trends challenge the traditional definitions of the manager role:

1. The normalisation of remote work. Managers start to shift their focus more on the outputs of employees and less on the processes used to produce them.
2. Acceleration in the use of ...

The most effective managers of the future will be able to lead with empathy, although the 2021 Garner survey shows that only 47% of managers are prepared for this future role.

Qualities of the empathic manager:

• They can go beyond understanding the facts of wor...

While managers understand empathy, they are unsure how to use it as a managers tool.

How to build empathy:

• Managers should engage in one-on-one conversations with their peers to diagnose current managerial challenges.
• These conversations will offer a chance to engage ...