Showing confidence

Pilots have the possibility to gain a great deal of experience from all the checklists and tests they go through throughout their training years and they can, therefore, handle difficult situations in real life while showing self-confidence. 

Just like them, managers should feel and show self-confidence whenever they know how to deal with challenging situations, in order to reassure their team. However, one should always keep in mind that confidence should be used only as a synonym for ability.