A Negotiator's Goals During Crisis Management - Deepstash

A Negotiator's Goals During Crisis Management

A Negotiator's Goals During Crisis Management

A Negotiator's Goals During Crisis Management

In crisis situations a person’s actions is heavily based on emotions, at the expense of rationality. A negotiator seeks to reduce the negative emotions and bring back a more rational thinking process through the use of active listening, timing, empathy, rapport building, influence and control.

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