Quote by LEO BABAUTA - Deepstash
Ultimate Guide to Reducing Churn

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How to analyze churn data and make data-driven decisions

The importance of customer feedback

How to improve customer experience

Ultimate Guide to Reducing Churn

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LEO BABAUTA

"We’ll research something to death instead of actually just doing the thing. We’ll talk about it, read about it, buy all the equipment for it, but not actually do the thing. We’ll do our email, messages, small tasks, and check social media or the news — just real quick! — instead of doing the thing."

LEO BABAUTA

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Avoidance leads to feeling overwhelmed

Avoiding doing a task we're dreading actually just makes us feel more overwhelmed, more like a failure or disappointment, more stupid or not good enough.

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How to do the thing you're avoiding

Get into the action habit. We do the thing by deciding to do the thing.

  • Take the time to consider the fact that you’re really avoiding something.
  • Decide to do it, and then don’t waver. Don’t let yourself argue about it. When you dec...

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Why we avoid doing certain things

We often spend our days doing everything but that difficult thing we're dreading to do.

This happens because we're trying to protect ourselves from uncertainty. We don’t want to feel like we don’t know what we’re doing, to look stupid or to to feel overwhelmed.

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IDEAS CURATED BY

iravarma

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Other curated ideas on this topic:

Create a space

Put aside all the messages, social media, distractions, smaller tasks, organizing and tidying. 

Instead, have a small space (even just 10-15 minutes) for this important task, and nothing else.

Keep Your List Short

Keep Your List Short

Just as no one wants to look at an email inbox with 2,386 messages in it, no one wants to have an endless to-do list. It's overwhelming and depressing. 

Instead, keep your to-do list under 20 items. Your to-do list should be short, to-the-point commitments that involve n...

Not taking real breaks

To help you get nothing done while feeling exhausted, don't take breaks during unplanned work. Keep struggling.

Do tasks that don't directly accomplish anything. Email and Slack are great for this because neither are directly productive or relaxing. Check Twitter or read the news to get a ...

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