2. Matchmaker
"An integrator of people"
The matchmaker reimagines guests as having an equal role in building personal connections with the hotel brand and between guests.
A matchmaker extends and deepens relationships with guests by creating a culture around the brand and allowing the brand to be defined by the network of guests.
Matchmakers draw on the current strengths of hotels—like space and hospitality—to build a compelling network of guests that attract more business.
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