1. Great listeners create safety - Deepstash

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1. Great listeners create safety

What makes a great listener so magnetic? They know that the basis of any solid connection is something fundamental: safety. At its heart, safety is freedom from risk, danger, or harm. Conversational safety falls right in line, offering freedom from judgment, fault-finding, or rejection. 

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3. Great listeners are naturally curious

This is the fun part of listening. Rather than nodding and waiting until it’s their turn to talk, great listeners use their spidey senses to pick up on interesting tidbits. They sit up and take notice of under-the-radar comments or casually dropped breadcrumbs.

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4. Great listeners listen with their entire bodies

Kindergarten teachers impart something called “whole body listening.” It goes like this: Use your eyes to watch nonverbals, your brain to think about what is being said, and your heart to feel emotions—and keep the rest of your body quiet to show respect.

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2. Great listeners validate in a few simple words

In conversation, validating phrases like “Of course you feel that way,” or “That makes total sense,” don’t necessarily convey agreement, but they do convey something even bigger: acceptance, which underscores the sense of safety from Habit #1.

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5. Great listeners read between the lines

Ready for ninja-level listening? Listen to what’s not being said. Maybe the speaker’s face doesn’t match their words: Perhaps they smile while talking about horrible, vulnerable things. Maybe their body language changes suddenl...

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CURATED FROM

CURATED BY

heisenberg

Digital marketing at dentsu. Invested in the symbiosis of marketing, psychology, and design.

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