Ready for ninja-level listening? Listen to what’s not being said. Maybe the speaker’s face doesn’t match their words: Perhaps they smile while talking about horrible, vulnerable things. Maybe their body language changes suddenly: Perhaps they cross their arms and shift their gaze. What to do? You already have all the tools. Follow your natural curiosity, listen with your whole body, and refrain from judging so they feel safe.
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Digital marketing at dentsu. Invested in the symbiosis of marketing, psychology, and design. Photographer at heart.
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