Givers and takers
Employees can decide whether to act like givers or takers.
- When they act like givers, they contribute without looking for anything in turn, such as offering assistance, sharing knowledge, or making valuable introductions.
- When they act as takers, they try to get other people to serve their ends while hoarding their expertise and time.
Studies found a strong link between employee giving and desirable business outcomes, such as higher profitability, productivity, efficiency, and customer satisfaction.
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