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The importance of empathy in customer success
The impact of customer success on business growth
Desiring the role of a CEO
Many young professionals and MBA students desire to become a CEO. What stands out is the mindset to want to lead.
Many aspirants want to have an impact. They desire to make a real and tangible difference in the world. They see business as a vehicle for impact, and the role of a CEO as a destination for creating change.
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Characteristics of the organizational architect
- They understand the fundamental reality that to build a real advantage is to create an engine for growth that will endure.
- They can reimagine markets and attract exceptional talent.
- They know how to assemble strong players across business functions and can give direction, ...
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418 reads
Three pathways successful C-suite residents tend to leverage
Consider in which pathway your potential leadership impact lies.
- The organisational architect. These leaders can build strong teams and organisational structures, systems, and processes that lead to exceptional results.
- The relationship maven
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Characteristics of the relationship maven
- They are people persons.
- They naturally form genuine relationships with a diverse group of executives, internally and externally.
- People like them because they have an earnestness that causes trust and goodwill with customers, partners, and suppliers.
- In time, th...
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318 reads
What it takes to become a CEO
If you long to create an impact and aspire to lead an organisation, consider what it takes to lead thousands of employees and be great at it.
It requires:
- motivation and focus for a journey that will likely take decades. (In 2020, the average ...
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638 reads
Characteristics of the passion player
- These leaders have an infectious energy and compelling conversation about "why we do this" that draws people toward them.
- They believe doing something significant is what matters, and they use that belief to gather and motivate others to their cause.
- They are ofte...
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Category 1: Losers
People who always see negative in everything and put in the least amount of effort or no effort at all. They are least bothered about what is happening around them. They will only crib and complain about how the world is. They will say someth...
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