Tips To Improve Your Listening Skills - Deepstash

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The Lost Art of Listening - Michael Hyatt

Tips To Improve Your Listening Skills

  1. Be fully present. Avoid distractions and multitasking, focusing exclusively on the other person.
  2. Ask a question to better understand and help the conversation go deeper.
  3. Question more. Good questions make for great conversation. The more you listen, the more relevant your comments will be.
  4. Be empathetic. Sometimes we need to experience the other person’s feelings to really understand.
  5. Validate their thoughts and feelings. Doing otherwise risks ending the conversation.
  6. Repeat back what you have heard to communicate and calibrate understanding.

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The Lost Art of Listening - Michael Hyatt

The Lost Art of Listening - Michael Hyatt

https://michaelhyatt.com/the-lost-art-of-listening/

michaelhyatt.com

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Listening requires mental work
We mistake listening as easy because it looks passive and instinctive, but in reality it’s hard work. Really listening (and not just appearing to listen) re...
Mistakes we make in conversations
Our general tendency is to:
  • Evaluate: We judge what someone is saying and agree or disagree.
  • Probe: We ask questions from our own frame of reference.
  • Advise: We give counsel, advice, and solutions to problems.
  • Interpret: We analyze others' motives and behaviors based on our own experiences.
What makes a great listener
  • Asking great questions;
  • Playing attention to the nonverbal communication;
  • Forgoing taking detailed notes to pay better attention;
  • Listening with the intent to understand, not the intent to respond;
  • Making people feel heard;
  • Following up on what matters.
How To Be An Active Listener
  1. Ignore internal and external distractions (thoughts and sounds).
  2. Listen to the content of their speech and their specific wording
  3. Listen to ...
Selective Listening

Means to focus on a few key words and ignore the rest of someone's communication. 

It often manifests as one gets distracted by external stimuli like random sounds or movements, and internal stimuli such as one's own thoughts and feelings.

Active Listening

Means to fully concentrate on what is being said rather than passively absorbing it

It's not just remembering the content of what was said, but using empathy and seeking to understand the complete message, including the emotional tones conveyed. It builds rapport, understanding and trust.

Active listening

Is a technique for developing our ability to listen, to make a conscious effort to understand what people are really saying.

As a communication technique, it is used in many prof...

Core components of Active Listening
  • Comprehending: To communicate, we must first understand what the other person (or people) are actually saying.
  • Retaining: To respond in an appropriate manner, we must understand and retain what the other person has said.
  • Responding: An active response should show that we understand what the other person has said, have paid attention to their words and also read their non-verbal cues.
Improving Active Listening skills
  • Educate yourself on common cognitive biases and shortcuts;
  • Avoid trying to respond immediately. Allow the other person time to finish speaking, then provide a considered response;
  • Minimize conversational narcissism by keeping track of your use of pronouns(I, me);
  • Seek to develop a clear picture of the other person’s logic;