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How to create a productive workspace at home
How to balance work and personal life while working remotely
How to maintain focus and motivation while working remotely
Making Bad Decisions: Solving The Wrong Problem
The real problem is rarely visible in the first instance, as we only look at the symptom or the result. If we let someone else define the problem, we are far away from it. We might be too close to the problem and need an objective view.
The rule is to not let others define your problems
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Making Bad Decisions: Wrong Or Incomplete Information
We normally trust people and believe we have the right information. The resulting outcome is akin to chinese whispers, the phenomenon when information is passed on to a lot of people in a chain, leading to distortion and falsification.
The thumb rule here is to seek information from credib...
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Making Bad Decisions: Focusing On Optics
It is easier to portray being virtuous, to create the image, than to actually be virtuous. We are by default programmed to do what is easy and not what is right. If we get too focused on optics rather than outcomes or results, we will start being biased and selfish. We would then be away from our...
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Making Bad Decisions: Learning To Fail
Making mistakes is fine, but making the same mistake over and over is not. We need to make mistakes, and learn from it, or else we will keep living the same year in repeat mode. If we don’t analyse and reflect on our actions, we will never learn from our mistakes and will be unable to calibrate o...
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Making Bad Decisions: Being Intentionally Stupid
Our various cognitive biases make us behave irrationally, even though we believe we are acting logically. If we are tired, in a rush, or are distracted we tend to rush towards a bad decision. Other factors include working with an authority figure or in a group.
The rule to follow is to nev...
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Solving The Right Problem
In our course on discoveries at our UX Conference, we talk about the importance of solving the right problem. Discovery research commonly results in learning about the problem space. This knowledge should be used to generate solutions that solve real user problems.
Ideally, the team should...
The Coaching Habit: The AWE Question
“And what else?”
Ask this question more than once. Stanier says he typically asks it at least three times, and rarely more than 5 times. “As a general rule, people ask this question too few times rather than too many,” he says.
This question slows ...
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