Don't overthink it in the moment

If you obsess over all the ways things can go wrong before you start a conversation with a stranger, you’re setting yourself up to fail. The more you think about it, the more anxious you’ll get. When you see someone you want to talk to, break the ice immediately before you have a chance to talk y...

Many of us think that we need to cut online meetings down to the bare minimum and remain silent before it starts. When attending an in-person meeting, no one sits around in silence before the start of the meeting. We shouldn't do this in virtual meetings either. Diving straight into the work can ...

• Walk through the agenda. Ask if there’s anything else to add before you dig in. 
• If there are hard things to discuss , try to bookend it with 2 positive topics. That way, the close of the meeting doesn’t leave your employee feeling down. 
• Do not monopolize th...