7 Ways to Improve Your Ability to Deliver Criticism
Facts are the foundation and the least controversial part of an argument. So, it’s easier to start by establishing and agreeing on the facts.
State the expectation, the facts of what happened and let the other person explain why there’s a difference. Once facts are agreed upon, explain, without piling it on, the consequences of their behavior so they understand the impact they had on the matter.
SIMILAR ARTICLES & IDEAS:
It's freeing and relaxing to stop holding yourself to insanely high standards. Success overwhelmingly requires failure and perseverance, not perfection.
So relax your standards ...
Shame works better if we keep it secret. So find the courage to do the counterintuitive thing and tell someone what happened -- invariably those conversations end with laughter.
Instead of feeling like it's some kind of valid feedback, this highlights how consistent the stories are.
We have pretty much the same thoughts today that we had yesterday, which should clue us into the fact that they're habits, not necessarily truths.
Criticism weighs more on our emotions than praise does.
We remember negative events more vividly than positive ones, and we give more emotional weight to a loss than an equivalen...
We tend to be more passive in life than we would be if we weighed negativity and positivity the same.
Bad outcomes seem to weight more in terms of punishment than good outcomes weight in terms of benefit, so it can seem sensible to speak out and try new things as infrequently as possible.
“To escape criticism, do nothing, say nothing, be nothing.”
"Sandwiching" your critique between two positive things about the person's softens the blow, and avoids it coming off like an attack. The mix of positive and negative makes people more likel...
Keep your criticism to your observations, and the impact they have. Don't try to fix the problem, just identify it.
Offer to help fix the problem, and to support the solution that the other person comes up with. Unless you know how to do the work your coworker is doing, don't try to solve it for them—they'll ignore your feedback and you.
The point of your criticism is to help someone improve, or to correct a problem, and your feedbacks should carry that message. If you’re doing anything but that, reevaluate whether you actually have legitimate criticism to give, or you just need to talk to someone.
Offer positive and specific suggestions to alleviate the issue at hand, or identify the problem clearly without talking about the person, just the issue.