AMY E. HERMAN

We sometimes make bad decisions because we are too much into the weeds in our head. There are 2 main views we hold:

• The inside view - our evaluation of our specific situation.
• The outside view - how things generally unfold in situa...

“What’s the real challenge here for you?”

When we jump into problem-solving before we have a complete understanding of the issue from the employee’s point of view, we tend to solve the part of the problem that we assume they are struggling with which may or may not...

If you can figure out how to get a reasonably accurate picture of the real career landscape out there, you have a massive edge over everyone else, most of whom will be using outdated conventional wisdom as their instruction booklet.