“What’s the real challenge here for you?”
When we jump into problem-solving before we have a complete understanding of the issue from the employee’s point of view, we tend to solve the part of the problem that we assume they are struggling with which may or may not be accurate.
By asking this question, you’ll get a clear picture of the precise element that your team member is struggling with.
Now, you’re ready to help them explore their options to achieve better outcomes.
276
1.86K reads
CURATED FROM
IDEAS CURATED BY
Talent Management Consultant — I help leaders build highly engaged teams — Join my free 5-day leadership email course here: https://bit.ly/2VBdNAg
The idea is part of this collection:
Learn more about books with this collection
Ways to counter the Great Resignation
Strategies for making better decisions
Tips for giving effective feedback
Related collections
Similar ideas to The Coaching Habit: The Focus Question
Ask this question more than once. Stanier says he typically asks it at least three times, and rarely more than 5 times. “As a general rule, people ask this question too few times rather than too many,” he says.
This question slows ...
"What's on your mind?"
This question is open enough that it grants your team member autonomy to guide the conversation whichever way they’d like, while also being focused on cutting right to the chase and getting after what matters most to them.
Once...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates