Unfortunately, most people don't seem to recognize the value of humility. By showing people how admitting they're wrong can benefit their reputation, he can encourage more people to do just that.It’s good to know that we may benefit by admitting our mistakes, showing openness to others’ ideas, and practicing some humility. Perhaps, by doing so, we can tamp down some of the hostile rhetoric we find on social media.

Expanding Awareness of the Science of Intellectual Humility

<ul><li>Researchers have found that people willing to admit they're wrong during social media arguments are liked and respected more.</li><li>People who admit to being wrong are considered more competent and likeable than those who refuse to do so.</li><li>It may be harder to admit you’re wrong on social media than offline.</li><li>When you're wrong on Facebook or Twitter, you're not just conceding your mistake to one person; many people could be watching and judging you.</li></ul>

Showing Humility And Accepting One's Mistake

A new study suggests that people who are willing to admit they’re wrong during Facebook arguments are liked and respected more.

personaldevelopment

Personal Development

communication

Communication

The Upside to Admitting You Were Wrong Online

“Humor is a great way of engaging people, even if there is something a little sad underneath some of the pieces. Hopefully, people will find something there to think about as well.”

<ul><li>Humor has a way of opening the audience up to engaging with your message for a few reasons:</li><li>It feels universal: almost everyone likes to laugh.</li><li>It feels connective: when we laugh together we remember we have things in common.</li><li>It feels safe: if we are laughing, we aren’t worried or fearful.</li></ul>When something makes us laugh, it catches our attention and invites us deeper. So every time the audience laughs together during Finley’s presentation, they feel a little more connected to each other, to him, and to his message. Which is something that all presenters desire.

Why Does Humor Work?

Space out your appeals to humor. Some speakers try to engage in a stand-up comedy routine about their topic and then move into the serious part of the message. This too often feels disjointed or insincere. And it makes the heavier content less attractive, or at least less engaging, than the lighter content. That means your audience might miss the most important stuff because they’ve become bored with the more somber tone after a funny opening.

Timing Matters

There's a time and place for humor, right? Sure. But let's not be too quick to dismiss the powerful role humor can play even in serious presentations.

entertainment

Entertainment

Using Humor Even When Talking About Tough Stuff

Try to agree on templates before building out content to avoid having to check for consistency in formatting and structure later. Circling back to previous points, err on the side of overcommunicating with your teammates to make sure everyone is using the most recent version of any file.Even with multiple team members populating shared documents, we were able to create one voice with unified formatting.

Use templates to enforce consistency

The Hibob project scaled up quickly and thanks to our project board on Miro, all 9 UX writers, 2 project managers, and the Hibob team were aligned through a visual story that unfolded as we progressed. This was complemented by our storage of documents in Google Workspace, where the final deliverables would eventually live.

Centralize your resources and documents

Set foundational style guidelines early, before team members start making copy suggestions.Early in the project, we put several polarizing style decisions to a vote among writers and stakeholders. Everyone’s votes and rationale helped steer decisions for what eventually became the content style guide, one of the final deliverables. Specifically, our process was streamlined because initial decisions were already in place to use serial commas and sentence case for headings, allowing all 9 writers to have unified microcopy suggestions.

Make sure everyone references the same style guide

In a word, communicate. This seems trite, but in a group setting, sometimes people may hesitate to say “no” or let others know when they have less time. Regular communication is key for knowing what each person is working on, if the tasks are still manageable for everyone, and how others’ work may affect your own.

Take the initiative to check on everyone’s status and workload regularly

We would like to thank the Hibob team for this opportunity, Anja and Yuval for their project management and guidance, and our other collaborators on this project: Helen Griffith, Sabine Morrow, Gina Schlatter, Parmesh Chopra, and May Vilailuck.This crucial industry experience made possible by the UX Writing Academy has helped launch us into future opportunities.

Final words

For all the effort you put forth in the previous points, the true value of a UX project is in how useful the deliverables are for the stakeholders. Remember: How your team presents the project is as important as the work itself.Allocate enough time and resources to finish the project with a bang. In final presentations—spoken or written—show the stakeholders what you’ve done, why it’s important, and the benefits.

Allocate time to finalize deliverables

This type of project is a great chance to learn to the max, all the while delivering great outcomes. Is there a task you’ve never done? Volunteer so you can expand your skill set. What experiences can you contribute? Offer to be a backup for another team member in case they need support.

Be strategic about what roles you volunteer for

We discussed work completed, challenges, upcoming tasks, who was doing what, and when our next check-in would be. If anything needed to be reviewed for discussion, this was done before the meeting and not during. Add to the agenda before the meeting begins so talking points drive the discussion.

Set an agenda for meetings

Ideate how to tackle the project together. As with any project, the finer details were in constant flux. However, Yuval and Anja set the broader timeline: 2 weeks for research, 2 weeks for write-ups, and 2 weeks for syncs and wrapping up. This bigger picture allowed us to evaluate goals, define and allocate micro tasks better, assign priorities, and stay on track. While we didn’t use a project tracker tool, we used a Miro board to visualize steps, tasks, and progress.

Tips: Outline macro goals and micro tasks

For our Hibob project, Airtable was heavily used early on because of its <a href="https://uxwritinghub.com/ux-airtable/">usefulness for multiple types of UX research</a>. Also, remember to consider which tools are best for delivering your final work. In our case, Google Workspace was ideal for deliverables such as our final report, presentation slides, and folders containing final mockups.

Define the tools from start to finish

Nine writers, eight time zones, seven weeks, and a mammoth writing task: Introduce UX writing and content design at Hibob.  This called for massive collaboration between the three teams involved—Hibob, UXWA project managers Yuval and Anja, and UXWA writers—and deep UX research to gain product knowledge. But the best thing about UX writers is that we’re all problem solvers, quick learners, and in our case, equipped with best practices from the <a href="https://uxwritinghub.com/join-the-ux-writing-academy/">UX Writing Academy</a>.

Collaborating on a UX writing project

We assigned 9 writers in 8 time zones to improve UX writing at Hibob in 7 weeks. Here's what our students learned from this mammoth task.

teamwork

Teamwork

product

Product & Design

9 helpful tips for collaborating on a UX writing project - UX WRITING HUB

<ol><li>Ignorance and delusion</li><li>Reluctance</li><li>Bias and prejudice</li><li>Lack of interest</li><li>Opinion of the speaker</li><li>Own feelings</li><li>Wrong time and wrong place</li></ol>

The 7 Common Barriers to Active Listening

<ol><li>Minimize external distractions</li><li>Face the speaker</li><li>Maintain eye contact</li><li>Focus on the speaker</li><li>Be open-minded</li><li>Be sincerely interested</li><li>Have sympathy, feel empathy</li><li>Assess the emotion, not just the words</li><li>Respond appropriately</li><li>Minimize internal distractions</li><li>Avoid "me" stories</li><li>Don't be afraid of silence</li><li>Take notes</li><li>Practice emotional intelligence</li><li>Check your understanding</li></ol>

How To Improve Your Active Listening Skills

Active listening is the key to empathy and relationship building but the authors explain that by actively listening — we:<ul><li>encourage people to open up</li><li>reduce the chances for misunderstanding</li><li>are more able to resolve problems and conflicts</li><li>build trust further</li></ul>

The Importance of Active Listening

"Speaking is one person reaching out, and listening is another person accepting and taking hold. Together, they form communication, and this is the basis of all human relationships."

Reflective listening is concerned with how you process what you've heard. All four components of active listening are put into work towards creating reflective responses. The main principles of active listening are:<ul><li>Listen more than you talk</li><li>Deal with personal specifics, not impersonal generalities</li><li>Decipher the feelings behind the words to create a better understanding of the issues</li><li>restate and clarify what you've heard</li><li>Understand the speaker's point of view and avoid responding from your own viewpoint</li><li>Respond with acceptance and empathy, not coldly or with fake concern</li></ul>

The Main Principles of Reflective Listening

There are only two communication states: actively listening, and not really listening. Active listening requires us to understand, interpret, and evaluate what we're being told.Our attention should be on the speaker and when we get the urge to say something, we stop this urge and instead concentrate on what's being said.

Active Listening

<ol><li>Acceptance - means trying to avoid expressing agreement or disagreement, at least initially. </li><li>Honesty - means that you're down to being open about your reactions, similar to acceptance — honest reactions given too soon can stifle further explanation on the part of the speaker</li><li>Empathy - is your ability to understand their situation on an emotional level </li><li>Specifics - refers to the need to deal in details rather than generalities</li></ol>

The 4 Components of Active Listening

Understanding more about the common barriers to active listening – and how to best overcome these – are the biggest lessons you'll learn from this book.

This updated and expanded second edition of the The Art of Active Listening: How to Double Your Communication Skills in 30 Days provides a user-friendly introduction to the subject Taking a clear structural framework, it guides the reader through the subject's core elements. A flowing writing style combines with the use of illustrations and diagrams throughout the text to ensure the reader understands even the most complex of concepts. This succinct and enlightening overview is a required reading for all those interested in the subject . We hope you find this book useful in shaping your future career & Business.

books

Books

Lewis Lyons

The Art of Active Listening

Many helicopter parents have good intentions, but when parenting is governed by fear, it's hard to see all the things kids can learn without help. Failure and difficulties teach kids new skills. However, when we overprotect children, <ul><li>it decreases children's confidence and self-esteem.</li><li>They don't develop coping skills for loss, disappointment, or failure.</li><li>Increase their anxiety.</li><li>They develop a sense of entitlement.</li><li>They never learn to master certain skills themselves.</li></ul>

Effects of helicopter parents

As parents, we have to look at our children now and how they should be as adults. Getting them from children to adulthood involves suffering for both child and parent. This means allowing children to struggle.<ul><li>Allow them to be disappointed and help them to work through failure.</li><li>Let your children do the tasks they're physically and mentally capable of, even if they battle at first.</li></ul>

How to avoid helicopter parenting

Helicopter parents may be involved in a child's life that is over-managing and overprotecting. <ul><li>In toddlerhood, a helicopter parent might constantly hover over the child, always directing his play and behaviour. </li><li>In elementary school, they may help too much with homework or ensure a child gets a specific teacher or coach. </li><li>In high school or college-aged students, helicopter parents help to complete tasks children can manage on their own, such as organising a class schedule or calling a professor.</li></ul>

The helicopter parent

In Dr Haim Ginott's book Parents & Teenagers, teenagers used helicopter parenting to describe how their parents hovered over them like helicopters.
Helicopter parenting refers to a type of parents who are overly focused on their children. They usually take excessive responsibility for their children's experiences, specifically their successes or failures.

Being involved without smothering your kids

<ul><li>Fear of consequences. Parents might worry that their child may receive a low grade or get rejected from the sports team. Most of these consequences, such as unhappiness, effort or hard work, are not life-threatening.</li><li>Feelings of anxiety. Concern about the economy can push parents to take more control, believing they can keep their children from being hurt.</li><li>Overcompensation. A parent may try to remedy a lack from their own upbringing by overdoing it in their children.</li><li>Peer pressure from other over-involved parents.</li></ul>

Why parents hover

Confused about how to be an involved parent without smothering your kids? Here's how to tell if you're a helicopter parent, along with expert advice to curb the hovering.

The Upside to Admitting You Were Wrong Online

Using Humor Even When Talking About Tough Stuff

9 helpful tips for collaborating on a UX writing project - UX WRITING HUB

It's time to Read like a Pro.

The Art of Active Listening

It's time to
Read like a Pro.