<ul><li>Researchers have found that people willing to admit they're wrong during social media arguments are liked and respected more.</li><li>People who admit to being wrong are considered more competent and likeable than those who refuse to do so.</li><li>It may be harder to admit you’re wrong on social media than offline.</li><li>When you're wrong on Facebook or Twitter, you're not just conceding your mistake to one person; many people could be watching and judging you.</li></ul>

Showing Humility And Accepting One's Mistake

Unfortunately, most people don't seem to recognize the value of humility. By showing people how admitting they're wrong can benefit their reputation, he can encourage more people to do just that.It’s good to know that we may benefit by admitting our mistakes, showing openness to others’ ideas, and practicing some humility. Perhaps, by doing so, we can tamp down some of the hostile rhetoric we find on social media.

Expanding Awareness of the Science of Intellectual Humility

A new study suggests that people who are willing to admit they’re wrong during Facebook arguments are liked and respected more.

personaldevelopment

Personal Development

communication

Communication

The Upside to Admitting You Were Wrong Online

Space out your appeals to humor. Some speakers try to engage in a stand-up comedy routine about their topic and then move into the serious part of the message. This too often feels disjointed or insincere. And it makes the heavier content less attractive, or at least less engaging, than the lighter content. That means your audience might miss the most important stuff because they’ve become bored with the more somber tone after a funny opening.

Timing Matters

<ul><li>Humor has a way of opening the audience up to engaging with your message for a few reasons:</li><li>It feels universal: almost everyone likes to laugh.</li><li>It feels connective: when we laugh together we remember we have things in common.</li><li>It feels safe: if we are laughing, we aren’t worried or fearful.</li></ul>When something makes us laugh, it catches our attention and invites us deeper. So every time the audience laughs together during Finley’s presentation, they feel a little more connected to each other, to him, and to his message. Which is something that all presenters desire.

Why Does Humor Work?

“Humor is a great way of engaging people, even if there is something a little sad underneath some of the pieces. Hopefully, people will find something there to think about as well.”

There's a time and place for humor, right? Sure. But let's not be too quick to dismiss the powerful role humor can play even in serious presentations.

entertainment

Entertainment

Using Humor Even When Talking About Tough Stuff

Nine writers, eight time zones, seven weeks, and a mammoth writing task: Introduce UX writing and content design at Hibob.  This called for massive collaboration between the three teams involved—Hibob, UXWA project managers Yuval and Anja, and UXWA writers—and deep UX research to gain product knowledge. But the best thing about UX writers is that we’re all problem solvers, quick learners, and in our case, equipped with best practices from the <a href="https://uxwritinghub.com/join-the-ux-writing-academy/">UX Writing Academy</a>.

Collaborating on a UX writing project

Ideate how to tackle the project together. As with any project, the finer details were in constant flux. However, Yuval and Anja set the broader timeline: 2 weeks for research, 2 weeks for write-ups, and 2 weeks for syncs and wrapping up. This bigger picture allowed us to evaluate goals, define and allocate micro tasks better, assign priorities, and stay on track. While we didn’t use a project tracker tool, we used a Miro board to visualize steps, tasks, and progress.

Tips: Outline macro goals and micro tasks

For our Hibob project, Airtable was heavily used early on because of its <a href="https://uxwritinghub.com/ux-airtable/">usefulness for multiple types of UX research</a>. Also, remember to consider which tools are best for delivering your final work. In our case, Google Workspace was ideal for deliverables such as our final report, presentation slides, and folders containing final mockups.

Define the tools from start to finish

We discussed work completed, challenges, upcoming tasks, who was doing what, and when our next check-in would be. If anything needed to be reviewed for discussion, this was done before the meeting and not during. Add to the agenda before the meeting begins so talking points drive the discussion.

Set an agenda for meetings

The Hibob project scaled up quickly and thanks to our project board on Miro, all 9 UX writers, 2 project managers, and the Hibob team were aligned through a visual story that unfolded as we progressed. This was complemented by our storage of documents in Google Workspace, where the final deliverables would eventually live.

Centralize your resources and documents

This type of project is a great chance to learn to the max, all the while delivering great outcomes. Is there a task you’ve never done? Volunteer so you can expand your skill set. What experiences can you contribute? Offer to be a backup for another team member in case they need support.

Be strategic about what roles you volunteer for

In a word, communicate. This seems trite, but in a group setting, sometimes people may hesitate to say “no” or let others know when they have less time. Regular communication is key for knowing what each person is working on, if the tasks are still manageable for everyone, and how others’ work may affect your own.

Take the initiative to check on everyone’s status and workload regularly

Set foundational style guidelines early, before team members start making copy suggestions.Early in the project, we put several polarizing style decisions to a vote among writers and stakeholders. Everyone’s votes and rationale helped steer decisions for what eventually became the content style guide, one of the final deliverables. Specifically, our process was streamlined because initial decisions were already in place to use serial commas and sentence case for headings, allowing all 9 writers to have unified microcopy suggestions.

Make sure everyone references the same style guide

Try to agree on templates before building out content to avoid having to check for consistency in formatting and structure later. Circling back to previous points, err on the side of overcommunicating with your teammates to make sure everyone is using the most recent version of any file.Even with multiple team members populating shared documents, we were able to create one voice with unified formatting.

Use templates to enforce consistency

For all the effort you put forth in the previous points, the true value of a UX project is in how useful the deliverables are for the stakeholders. Remember: How your team presents the project is as important as the work itself.Allocate enough time and resources to finish the project with a bang. In final presentations—spoken or written—show the stakeholders what you’ve done, why it’s important, and the benefits.

Allocate time to finalize deliverables

We would like to thank the Hibob team for this opportunity, Anja and Yuval for their project management and guidance, and our other collaborators on this project: Helen Griffith, Sabine Morrow, Gina Schlatter, Parmesh Chopra, and May Vilailuck.This crucial industry experience made possible by the UX Writing Academy has helped launch us into future opportunities.

Final words

We assigned 9 writers in 8 time zones to improve UX writing at Hibob in 7 weeks. Here's what our students learned from this mammoth task.

teamwork

Teamwork

product

Product & Design

9 helpful tips for collaborating on a UX writing project - UX WRITING HUB

There are only two communication states: actively listening, and not really listening. Active listening requires us to understand, interpret, and evaluate what we're being told.Our attention should be on the speaker and when we get the urge to say something, we stop this urge and instead concentrate on what's being said.

Active Listening

Active listening is the key to empathy and relationship building but the authors explain that by actively listening — we:<ul><li>encourage people to open up</li><li>reduce the chances for misunderstanding</li><li>are more able to resolve problems and conflicts</li><li>build trust further</li></ul>

The Importance of Active Listening

"Speaking is one person reaching out, and listening is another person accepting and taking hold. Together, they form communication, and this is the basis of all human relationships."

<ol><li>Ignorance and delusion</li><li>Reluctance</li><li>Bias and prejudice</li><li>Lack of interest</li><li>Opinion of the speaker</li><li>Own feelings</li><li>Wrong time and wrong place</li></ol>

The 7 Common Barriers to Active Listening

<ol><li>Acceptance - means trying to avoid expressing agreement or disagreement, at least initially. </li><li>Honesty - means that you're down to being open about your reactions, similar to acceptance — honest reactions given too soon can stifle further explanation on the part of the speaker</li><li>Empathy - is your ability to understand their situation on an emotional level </li><li>Specifics - refers to the need to deal in details rather than generalities</li></ol>

The 4 Components of Active Listening

<ol><li>Minimize external distractions</li><li>Face the speaker</li><li>Maintain eye contact</li><li>Focus on the speaker</li><li>Be open-minded</li><li>Be sincerely interested</li><li>Have sympathy, feel empathy</li><li>Assess the emotion, not just the words</li><li>Respond appropriately</li><li>Minimize internal distractions</li><li>Avoid "me" stories</li><li>Don't be afraid of silence</li><li>Take notes</li><li>Practice emotional intelligence</li><li>Check your understanding</li></ol>

How To Improve Your Active Listening Skills

Reflective listening is concerned with how you process what you've heard. All four components of active listening are put into work towards creating reflective responses. The main principles of active listening are:<ul><li>Listen more than you talk</li><li>Deal with personal specifics, not impersonal generalities</li><li>Decipher the feelings behind the words to create a better understanding of the issues</li><li>restate and clarify what you've heard</li><li>Understand the speaker's point of view and avoid responding from your own viewpoint</li><li>Respond with acceptance and empathy, not coldly or with fake concern</li></ul>

The Main Principles of Reflective Listening

Understanding more about the common barriers to active listening – and how to best overcome these – are the biggest lessons you'll learn from this book.

This updated and expanded second edition of the The Art of Active Listening: How to Double Your Communication Skills in 30 Days provides a user-friendly introduction to the subject Taking a clear structural framework, it guides the reader through the subject's core elements. A flowing writing style combines with the use of illustrations and diagrams throughout the text to ensure the reader understands even the most complex of concepts. This succinct and enlightening overview is a required reading for all those interested in the subject . We hope you find this book useful in shaping your future career & Business.

books

Books

Lewis Lyons

The Art of Active Listening

In Dr Haim Ginott's book Parents & Teenagers, teenagers used helicopter parenting to describe how their parents hovered over them like helicopters.
Helicopter parenting refers to a type of parents who are overly focused on their children. They usually take excessive responsibility for their children's experiences, specifically their successes or failures.

Being involved without smothering your kids

Helicopter parents may be involved in a child's life that is over-managing and overprotecting. <ul><li>In toddlerhood, a helicopter parent might constantly hover over the child, always directing his play and behaviour. </li><li>In elementary school, they may help too much with homework or ensure a child gets a specific teacher or coach. </li><li>In high school or college-aged students, helicopter parents help to complete tasks children can manage on their own, such as organising a class schedule or calling a professor.</li></ul>

The helicopter parent

<ul><li>Fear of consequences. Parents might worry that their child may receive a low grade or get rejected from the sports team. Most of these consequences, such as unhappiness, effort or hard work, are not life-threatening.</li><li>Feelings of anxiety. Concern about the economy can push parents to take more control, believing they can keep their children from being hurt.</li><li>Overcompensation. A parent may try to remedy a lack from their own upbringing by overdoing it in their children.</li><li>Peer pressure from other over-involved parents.</li></ul>

Why parents hover

Many helicopter parents have good intentions, but when parenting is governed by fear, it's hard to see all the things kids can learn without help. Failure and difficulties teach kids new skills. However, when we overprotect children, <ul><li>it decreases children's confidence and self-esteem.</li><li>They don't develop coping skills for loss, disappointment, or failure.</li><li>Increase their anxiety.</li><li>They develop a sense of entitlement.</li><li>They never learn to master certain skills themselves.</li></ul>

Effects of helicopter parents

As parents, we have to look at our children now and how they should be as adults. Getting them from children to adulthood involves suffering for both child and parent. This means allowing children to struggle.<ul><li>Allow them to be disappointed and help them to work through failure.</li><li>Let your children do the tasks they're physically and mentally capable of, even if they battle at first.</li></ul>

How to avoid helicopter parenting

Confused about how to be an involved parent without smothering your kids? Here's how to tell if you're a helicopter parent, along with expert advice to curb the hovering.

health

Health

parenting

Parenting

loveandrelationships

Love & Relationships

What Is Helicopter Parenting?

If, even after everything, you still cannot get yourself to like your parent's new partner, keep on a good face.Don't let yourself lose contact with your parent and try to go out sometimes with them or maybe just your parent alone, but don't make their partner feel alienated. If in any case, their relationship works out you could always end up with a surprising new friend.

Never lose touch

It's never a good idea to make your parent choose between you or their new partner because although you might win in the short term, ask yourself if you can bear seeing your mom or dad spending the next three decades alone.It's true that no one can replace the people in our memories, but you shouldn't use them as an emotional stick with which to beat others.

Don't make them choose

It can be hard to see your mum or dad with someone new following a divorce or bereavement, but it’s important to be open-minded

Understand yourself and those around you.

psychology

Psychology

How to cope with your parent’s new partner

The idea that couples must communicate and resolve all of their problems is a myth. The truth is, trying to resolve a conflict can sometimes create more problems than it fixes.Some conflict is inevitable and there will always be certain things you don’t like about your partner or things you don’t agree with, and that this is fine. You shouldn’t let some disagreements get in the way of what is otherwise a happy and healthy relationship.

Unresolved conflicts

The last person you should ever have to censor yourself with is the person you love.It’s important to make something more important in your relationship than merely making each other feel good all of the time. The feel-good stuff happens when you get the other stuff right.

Being honest

Romantic sacrifice is idealized in our culture. Sometimes the only thing that can make a relationship successful is ending it at the appropriate time, before it becomes too damaging. And the willingness to do that allows us to establish the necessary boundaries to help ourselves and our partner grow together.

Being willing to end it

Not only are we capable of finding multiple people attractive and interesting at the same time, but it’s a biological inevitability.What isn’t an inevitability are our choices to act on it or not.

Attraction outside the relationship

It’s important to occasionally get some distance from your partner, assert your independence, maintain some hobbies or interests that are just yours. Remember what made you attractive and what drew you to your partner in the first place. Without this space, you cease to be the person they fell in love with in the first place.

Spending time apart

The most accurate metric for your love of somebody is how you feel about their flaws.If you accept them and even adore some of their shortcomings and they can accept and even adore some of your shortcomings,  that’s a sign of true intimacy. And that things can work out.

Accepting your partner’s flaws

But the post also helped a lot of people. Since writing it, it's generated a staggering amount of thank you emails, and no less than 20 people notified me that it inspired them to end their relationships (or even in a few cases, their marriages).

6 Healthy Relationship Habits Most People Think Are Toxic

As human beings, we crave love and connection with others. As scientific research shows, social connection and relationships are essential human needs that improve our physical health and mental and emotional well-being.
We feel personal connection when we have shared experiences, relatable feelings, or similar beliefs or opinions. It is when there is a sense of “oneness” and belonging to something greater than ourselves.

Hardwiring for Personal Connection

If you commit to having deep personal connections , you can intentionally create those relationships by following this five-step process for changing your brain.
<ul>
<li>Gather awareness of how you are feeling.</li>
<li>Ask yourself “why” questions and reflect on any unconscious thoughts or beliefs that come up.</li>
<li>Write down the answers to your reflections from step 2.</li>
<li>Ask yourself how you can reframe your thoughts into possibilities.</li>
<li>Come up with a simple action you can do when these thoughts and feelings come up again.</li>
</ul>

5 Steps to Change Your Brain for Connection

As human beings, we crave love and connection with others.&nbsp; As&nbsp;scientific research shows, social connection and relationships are essential human needs that improve our physical health and mental and emotional well-being. We feel personal connection when we have shared experiences, relatable feelings, or similar beliefs or opinions.&nbsp; It is when there is a sense of [&hellip;]

mentalhealth

Mental Health

Hardwiring for Personal Connection:  Use this Neuroscientist’s 5 Steps to Change Your Brain

We all know that moment when a relationship fight pushes us over the edge. It's when we wonder how this very same issue that upsets me so much can pop up again.
Dishes left piling up in the sink. Too much time scrolling through social media when we desire quality time. The tone of voice that makes us feel stupid. The personal jabs that leave us feeling raw.

Relationship fights that leaves us beyond repair

The deeper issues that drive escalation is seldom about the content of the fight. The real issue is about the needs, vulnerabilities, and biases that get triggered again and again, creating a lens through which we view every interaction.
For example, if our partner makes time to play tennis with a friend but doesn't show interest in a date night, we may think they don't want to be with us. We may then interpret everything else from the angle that they don't want to be with us.

The real issue behind a relationship fight

Identifying the hidden dimension under the relationship fight can affect how we fight and how we move forward.
<ul>
<li>Power and control fights: "You undermine me with the kids."/ "Because I make less money, I feel like I have to check with you before I buy anything."</li>
<li>Care and closeness fights: "Why am I always the one to text or call you? "Why can't you support me when I'm anxious?"</li>
<li>Respect and recognition fights: "You never acknowledge my accomplishments."/"I don't think you realize how much I do."</li>
</ul>

Three hidden dimensions under relationship fights

Someone is usually extremely angry or deeply upset because they care. But that care can be better used. It requires developing the skills and language to identify the underlying dynamics which is behind our fights.
When we together understand how these patterns came to be, we can help each other through it and create new patterns.
<ul>
<li>"I feel something, but that doesn't mean you're necessarily doing it. I need you to hear that,"</li>
<li>"Honey, I'm going to friends tonight, but was thinking we can do something special tomorrow - what do you think?"</li>
</ul>

Couple fights: Getting out of the habit

The 3 Types of Relationship Fights You Keep Having - And What To Do About Them

When you click with someone, everything the other person says rings true. Your speech rhythms match and conversation flow without a single awkward silence.
If you feel like you're "on the same wavelength" with someone, there's a good reason for that. Neuroscientists call it interpersonal synchronization.

When you click with someone

We resonate with some people more than others.
<ul>
<li>Neural synchrony occurs between couples. One study showed that merely being in each other's presence caused their brain waves to sync, particularly in wavelengths called the alpha-mu band.</li>
<li>Neural synchrony occurs in mundane situations. One study showed that the brain activity of volunteers viewing clips was exceptionally similar among friends. But the similarity decreases between friends of friends, or friends twice removed, and so forth.</li>
</ul>

Neural synchrony

Neural homophily - where like befriends like - as measured by brain activity, underpins the phenomenon of clicking. It's why you and that stranger can laugh at the same things, or see the logic in the same argument.
But homophily also describes how the same things like age, ethnicity, and education level can draw people together, meaning that the traits made people friends, and the neural activity was secondary.

Neural homophily

People whose conversations with others are full of awkward silences might have neural patterns that are out of sync.
There might be a way to increase your chances of clicking. Maybe clicking can be triggered by consciously matching someone's posture, vocal rhythm, facial expressions, and even eyeblinks.

Brain-to-brain coupling

When you get along with someone right off the bat, your brains may literally be on the same wavelength.

The Upside to Admitting You Were Wrong Online

Using Humor Even When Talking About Tough Stuff

9 helpful tips for collaborating on a UX writing project - UX WRITING HUB

The Art of Active Listening

What Is Helicopter Parenting?

Matthew I.