🌼 Chapter 1Don't criticize, condemn, or complain. Criticizing them won't encourage them to change their behavior. 🌼Chapter 2Give honest and sincere appreciation. People like to be appreciated and complimented. 🌼Chapter 3Appeal to another person's interest. Talk about what they want and show them how to get it.

Part 1: Fundamental Techniques Handling People

🌼 Chapter 1Become genuinely interested in other people. You make friends much more easily by being interested in them.🌼 Chapter 2Smile. It makes people automatically like you.🌼 Chapter 3Remember people's name. A person's name is, to that person, the sweetest and most important sound in any language.🌼 Chapter 4Be a good listener. Allowing someone to talk makes that person feel important and flattered.🌼 Chapter 5Talk in terms of the other person's interest. People are more enthusiastic about topics they care about.🌼 Chapter 6Make the other person feel important and do it sincerely.

Part 2: Six Ways To Make People Like You

🌼 Chapter 1 The only way to get the best of an argument is to avoid it. 🌼 Chapter 2 Begin in a friendly way. 🌼 Chapter 3 Show respect for the other person's opinion. 🌼 Chapter 4 If you are wrong admit it quickly and emphatically. 🌼 Chapter 5 Let the other person do a great deal of talking. 🌼 Chapter 6 Honestly try to see things from the other points of view.🌼 Chapter 7 Be sympathetic to the other person's ideas & desires. 🌼 Chapter 8 Start with question to which the other person will answer "YES". 🌼 Chapter 9 Let the other person feel that the idea is his or hers.

Part 3: Twelve Ways To Win People To Your Of Thinking

🌼 Chapter 10 Appeal to the nobler motive.🌼 Chapter 11 Dramatize your ideas.🌼 Chapter 12 Throw down a challenge.

🌼 Chapter 1Begin with praise & honest appreciate.🌼 Chapter 2Call attention to people's mistakes indirectly. Don't use "But" in a sentence rather use "And".🌼 Chapter 3Talk about your own mistakes before criticizing the other person.🌼 Chapter 4Ask questions instead of giving orders.🌼 Chapter 5Let the person save the face.🌼 Chapter 6Praise every slightest improvement. Give specific praise.🌼 Chapter 7Give the person a fine reputation to live up to.🌼 Chapter 8Make the fault seem easy to correct. ~ End of the full summary ~

How To Win a Friend & Influence People

Erich Manansala