How To Win a Friend & Influence People
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Part 1: Fundamental Techniques Handling People
🌼 Chapter 1
Don't criticize, condemn, or complain. Criticizing them won't encourage them to change their behavior.
🌼Chapter 2
Give honest and sincere appreciation. People like to be appreciated and complimented.
🌼Chapter 3
Appeal to another person's interest. Talk about what they want and show them how to get it.
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Part 2: Six Ways To Make People Like You
🌼 Chapter 1
Become genuinely interested in other people. You make friends much more easily by being interested in them.
🌼 Chapter 2
Smile. It makes people automatically like you.
🌼 Chapter 3
Remember people's name. A person's name is, to that person, the sweetest and most important sound in any language.
🌼 Chapter 4
Be a good listener. Allowing someone to talk makes that person feel important and flattered.
🌼 Chapter 5
Talk in terms of the other person's interest. People are more enthusiastic about topics they care about.
🌼 Chapter 6
Make the other person feel important and do it sincerely.
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Part 3: Twelve Ways To Win People To Your Of Thinking
🌼 Chapter 1
The only way to get the best of an argument is to avoid it.
🌼 Chapter 2
Begin in a friendly way.
🌼 Chapter 3
Show respect for the other person's opinion.
🌼 Chapter 4
If you are wrong admit it quickly and emphatically.
🌼 Chapter 5
Let the other person do a great deal of talking.
🌼 Chapter 6
Honestly try to see things from the other points of view.
🌼 Chapter 7
Be sympathetic to the other person's ideas & desires.
🌼 Chapter 8
Start with question to which the other person will answer "YES".
🌼 Chapter 9
Let the other person feel that the idea is his or hers.
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Part 4: Changing People Without Giving Offense Or Resentment
🌼 Chapter 1
Begin with praise & honest appreciate.
🌼 Chapter 2
Call attention to people's mistakes indirectly. Don't use "But" in a sentence rather use "And".
🌼 Chapter 3
Talk about your own mistakes before criticizing the other person.
🌼 Chapter 4
Ask questions instead of giving orders.
🌼 Chapter 5
Let the person save the face.
🌼 Chapter 6
Praise every slightest improvement. Give specific praise.
🌼 Chapter 7
Give the person a fine reputation to live up to.
🌼 Chapter 8
Make the fault seem easy to correct.
~ End of the full summary ~
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