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Ultimate Guide to Reducing Churn

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Ultimate Guide to Reducing Churn

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The Future of Education Is Emerging Before Our Eyes

Pierre Dubuc started OpenClassrooms with 

Mathieu Nebra.

The idea came to them back in 1999, when Mathieu was 13 and Pierre just 11. An educational platform for vocational training, the company provides online learning for several million users including courses in IT, technology, entrepreneurship, and digital skills — all done through a mix of video resources, online reading, real-life projects and individual mentoring sessions. 

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What does a “typical” day look like for you now?

At OpenClassrooms, working remotely is part of everyday life for our students, mentors and much of our staff. We have been honing the skills associated with remote working and learning for years. What’s more, these practices are core to our ability to fulfil our mission of making education accessible to everyone, everywhere.

I quickly check company emails for any emergencies, and then most days I do 30 minutes of physical activity. Then I have a simple tea, before starting work.

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How has Coronavirus impacted your life/work?

To support all teachers and students whose learning has been disrupted amid the pandemic, OpenClassrooms is making its distance learning product available for free. To allow educators and professional trainers to digitally monitor student progress and mastery of key educational objectives.

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Designate Your Workspace

If you don’t already have a home office space, start by locating an area in your home where you can get your work done. Maybe it’s the dining room table or the couch. Be mindful to choose a place to sit that is good for your back. And wherever you choose, be sure the Wi-Fi connection is strong, that there is good lighting for your eyes, that your computer can be plugged in and that you have a place to keep a drink nearby.

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Use tools for collaborating

The number of online collaborative apps is staggering. There is no shortage of choice. Here are some of our favourites: 

  • For video conferencing opt for Google hangouts , Zoom or good old-fashioned Skype.
  • Google Drive and Microsoft one drive allow documents to be shared and worked on simultaneously.
  • For managing contracts, consider DocuSign or Concord . Additionally, be mindful of sharing sensitive information by email. 
  • App for keeping everyone on task and clear about progress. Some we’ve used here at Openclassrooms include Basecamp.

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What five books would you recommend during this time at home?

  • The Attack by Yasmina Khadra
  • Tenements, Towers & Trash: An Unconventional Illustrated History of New York City by Julie Wertz
  • The Push: A Climber’s Journey of Endurance, Risk and Going Beyond Limits to Climb the Dawn Wale , Tommy Caldwell
  • Neal Cassady Collected Letters, 1944–1967 by Neal Cassady
  • The Fall by Albert Camus

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When this is all over, what will the opportunities look like?

The current crisis is a turning point not just for Digital education but for the entire education system. It is not to say that everything will switch Online overnight, it is false and not necessarily desirable. It is the future of education that is emerging before our eyes.

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A Daily Game Plan

Be sure to plan ahead. Each afternoon, look at tomorrow’s schedule to plan your day. First, designate how many hours you intend to spend working on your own and when you will be working collaboratively on calls.

Divide up working blocks throughout the day using the Pomodoro Method for time management. That is, designate blocks of time to work — say from 30 minutes up to 1.5 hours maximum. And schedule breaks in between. Breaks can be as short as 10-minutes or as long as a full lunch break.

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