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We have all known Boeing to be a world class company - the Gold Standard in aviation, and a company known for its engineering and manufacturing excellence. Yet, when a company choses to comprise on quality (which in the case of Boeing airplanes has a direct bearing on the safety), for the sake of business and profitability, slowly but eventually it results in descent, and undoing of all the good work done over many years, hurting the business reputation beyond repair. The following is a short narrative of the Boeing 737 Max case study, based on the Netflix documentary and some reading.
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When a company choses to comprise on quality (which in the case of Boeing airplanes has a direct bearing on the safety), for the sake of business and profitability, slowly but eventually it results in descent, and undoing of all the good work done over many years, hurting the business reputation beyond repair. The following is a short narrative of the Boeing 737 Max case study.
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