Workplace AI (Bring Your Own Culture)
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Shadow AI
With the launch of Open AIās ChatGPT a year ago, the popularity of āAIā and to be more specific āGenerative AIā has gained a lot of momentum in users.
A lot of new tools and AI integrations are developed on top of large models that would assist employees at work to improve productivity and automate tasks. Then, employees began using these tools secretly at their work without informing the organisation known as āShadow AIā but at the same time, companies also found value with these tools that eventually encouraged them to rethink their AI strategies and consider adopting Bring Your Own AI
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Bring Your Own AI is the practice of employees utilising personal AI tools at their work without explicit IT approval. A study by Forrester Research says that approximately 60% of employees are expected to employ personal AI tools for their job duties by 2025. BYOAI is a double edged sword as it has benefits and challenges which needs to be addressed with policies.
BYOAI CULTURE
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Benefits of BYOAI
Increased productivity: Employees can use AI tools they are familiar with which can save time and make more efficient.
Code co-pilots increase developerās productivity
Enhanced innovation: Employees can use AI tools to implement their ideas without much tech expertise.
AI prototyping tools can help people without specialised AI expertise to create their own AI-powered application
Faster time to market: Companies can quickly adopt new AI tools and start using them to improve products and services.
With automated AI tools used in testing, a company can release products at a much faster pace.
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Challenges of BYOAI
Security concerns: Personal AI tools may not be as secure as company-approved tools, which could put sensitive data at risk.
Compliance issues: Personal AI tools may not be in compliance with data privacy regulations, which could lead to heavy fines and other problems.
Inconsistent quality: Personal AI tools may vary in quality, which could make it difficult to ensure that employees are using reliable tools.
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How to overcome Challenges ?
- Establish clear policies on what tools to use and what not to.
- Have a centralised portal to register the tools and approve / disapprove based on set policies
- Provide trainings on risks and potential of approved tools
- Monitor the usage of tools and check for any violations
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BYOAI can be a powerful tool for companies, but it is important to manage it carefully to avoid the risks. By following the above practices, companies can harness the benefits of BYOAI while keeping their data safe and compliant.
FINAL WORDS
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