Three things you can do when dealing with a person who is angry
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Listen
When someone yells in anger, listen carefully, you will hear not only the anger but the pain hidden in the anger.
1
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Show Empathy
Once they are done, let them breath and start with I understand or any empathetic sentence. Remember their anger is not hate towards you. When they are angry and shouting that means they too want an explanation, they too need to understand.
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IDEAS CURATED BY
One step at a time will make a world's difference is a philosophy one should believe in.
CURATOR'S NOTE
Remember not to get angry yourself!
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