Priya Verma's Key Ideas from You Can Win
by Shiv Khera

1. Opportunity is always under our feet.
2. Grass always looks greener on the other side.
3. There are people who would be happy to trade places with us.
4. Those who don’t know how to recognise opportunity complain of noise when it knocks.
5. Opportunities are easily recognised when leaving.
6. Opportunity only knocks once.
7. A right decision at the wrong time becomes a wrong decision.

Successful organizations or countries think and act more effectively. They do so by investing in their most valuable asset- people.

Better attitude people would be better team players, cut back on waste and become more loyal.

Human Resources is the most valuable asset of any business. Unfortunately, it is also the most wasted of resources.

TQP are people with character, integrity, good values and positive attitudes.

For example people who serve customers should say “thank you” and “please” to people they serve. But how long can a person smile if he doesn’t have desire to serve. Therefore there has to be substance over form, not form over substance (desire to serve).

Employee says I can’t do it

• either they don’t know how to do it and that’s a technical issue or
• It they don’t want to.

What happens when we take family problems to work? Our stress level goes up and our productivity comes down. Similarly opposite is also true. Personal, professional and social problems impact each other.

1. Environment- home, school, work, media, culture, religion, traditions, beliefs, social environment, politics
2. Experience
3. Education

They are caring, confident, patient and humble. They have high expectations of themselves and others. They anticipate positive outcomes. They are like a fruit of all season.

• Makes for a pleasing personality
• Is energising
• Increases your enjoyment of life
• Inspires others around you
• Helps you become a contributing member of society

• Increases productivity
• Foster teamwork
• Solve problems
• Improve quality
• Makes for congenial atmosphere
• Breeds loyalty
• Increases profits
• Foster better relationship with employers, employees, and customers
• Reduces stress

• Bitterness
• Resentment
• A purposeless life
• Ill health
• High stress levels

Human nature generally resist change. We get comfortable with our negativity and we don’t want to accept the change, even if it is for the better. If your attitude is negative, your life is restricted. Your success will be limited. You will have less friends. Your enjoyment of the life will be less.

In the end, it is worth working to build a positive attitude, even if it means enduring the temporary stress and uncertainty of change.