Develop Your Soft Skills - OpenClassrooms

· Problematization: formulating a question or problem to arouse reflection.

· Processing information and data.

· An objective analysis of a situation.

• Generating ideas and imagining possible solutions to solve a problem.
• Taking the initiative.
• Demonstrating curiosity, exploring new perspectives

• Multimedia communication: choosing the most suitable media and format to convey a message.
• Oral communication: presenting an idea, opinion, or analysis, whether in front of one person or a group.
• Written communication: adhering to the writing rules suitable to the medium, audience, and context.
• Visual communication: diagramming, illustrating, or visualizing complex information.

• Teamwork.
• Facilitating collective intelligence: knowing how to lead a working group and producing collaborative creations.
• Conflict resolution.
• Receiving and sharing constructive feedback.
• Empathy: Actively listening to person,
  understanding his/her emotions, feelings

· Knowing how to respond to a user or customer needs appropriately.

· Knowing how to resolve conflicts.

· Knowing how to give and receive constructive feedback.

· Demonstrating resilience and adapting to changes.

· Managing stress.

· Knowing how to motivate yourself and others.

· Demonstrating the ability to anticipate.

· Learning independently.

· Learning from interactions with others and helping others learn by sharing skills and practices.

· Demonstrating introspection and reflexivity.

· Showing curiosity and being inspired by new ideas and methods.

· Knowing how to concentrate

· Knowing how to define objectives.

· Managing time effectively.

· Being proactive, reacting quickly when necessary.

· Showing discipline.

· Working independently.

Taking the initiative and assuming responsibilities