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The lipstick effect states that people tend to buy certain premium quality products even when the economy is undergoing a crisis. This can be reframed as people remaining âloyalâ to the brands. It is all about priority. Some brands have been successful in getting connected directly with the customersâ hearts. The products, even though are expensive, will be bought because they are what the customers have become accustomed to. They are what makes the customers happy.
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ust like any great invention is named after its discoverer or the era it was discovered in, this effect is named the way it is because: This behavior was observed for the first time in the American economy during the Great Depression when a reduction in industrial production by half and even more was witnessed but the cosmetics industry reported a 25% increase in sales. This rise in sales occurred during the recession of 2008, cosmetics behemoth LâOrĂŠal experienced a sales growth of 5.3% during the first half of the year.
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There are claims that the lipstick effect has helped brands to survive the crisis and the economy to trigger growth when all hopes were lost. Lipstick is said to be a significant economic barometer that can indicate how the customers might behave in a wounded economy.
This phenomenon not only challenges the brands' image but also the marketers on how they succeed in getting cash out of the customerâs hands when they are very low on cash.The more the brandsâ products are closer to the customers' hearts, the more loyal the customers will be.
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