Hooked Summary 2023 - Deepstash

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Hooked Summary

About Hooked Book

Revised and Updated, Featuring a New Case Study

How do successful companies create products people can’t put down?


Why do some products capture widespread attention while others flop? What makes us engage with certain products out of sheer habit? Is there a pattern underlying how technologies hook us?

Nir Eyal answers these questions (and many more) by explaining the Hook Model—a four-step process embedded into the products of many successful companies to subtly encourage customer behavior. Through consecutive “hook cycles,” these products reach their ultimate goal of bringing users back again and again without depending on costly advertising or aggressive messaging.

Hooked is based on Eyal’s years of research, consulting, and practical experience. He wrote the book he wished had been available to him as a start-up founder—not abstract theory, but a how-to guide for building better products. Hooked is written for product managers, designers, marketers, start-up founders, and anyone who seeks to understand how products influence our behavior.

Eyal provides readers with:

• Practical insights to create user habits that stick.
• Actionable steps for building products people love.

• Fascinating examples from the iPhone to Twitter, Pinterest to the Bible App, and many other habit-forming products.

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Hooked by Nir Eyal

4.9/5 (0665 reviews)

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NIR EYAL

The secrets that companies like Facebook, Google and Amazon don't want you to know

NIR EYAL

1.26K

THE HOOK MODEL

THE HOOK MODEL

  • The Hook Model explains the four-phase process that companies use to form habits.
  • The four phases are a trigger, action, variable reward, and investment.
  • For companies, the desire is to achieve the goal of unprompted user engagement with their products.
  • A product or service is considered successful if users come back without the need for costly advertisement or aggressive messaging.

1.35K

THE HABIT ZONE

THE HABIT ZONE

  • User habits are good for business because they create unprompted user engagement.
  • Companies can determine their product’s habit-forming potential by plotting two factors: frequency and perceived utility.
  • Frequency is the level of engagement while the perceived utility is the benefit to the user
  • To come up with a real game-changing product your product should be in the shaded portion of the graph
  • Either be highly frequent like google or highly value-adding like amazon

1.26K

Habit creation

You can consciously create habits in users by using positive reinforcement along with novelty factor.

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Hooks

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