The Keeper Test at Netflix

"Glossy work" comes at a cost to employers as they have to manage discontent and staff turnover.

How employers can stop the "glossy work" cycle:

• Showing a fair balance of the exciting and mundane aspects of the job.
• Assembling tasks so that the less p...

• Open, clear and constant communication: across the entire company about the work to be done and challenges being faced.
• Radical honesty: telling one another, and management, the truth in a timely fashion and ideally face to face.
• D...

• A satisfied employee may not necessarily be engaged. 
• Research has shown that perks are typically short-lived boosters. 
• Only a company that looks Inwards from the leadership to the culture can utilize the perks in tandem with engagement initiatives. 
• If all other ele...