Listening Techniques-1

Regardless of the problem, there’s no substitute for listening to your partner.

How do we become better listeners? Give a “CRAPO”. Here’s what I mean:

1. Clarify: Be clear about what they’re saying if not ask questions. 

2. Reflect the other person’s feelings: Mastering empathy starts with a simple realization: Behind everything our partner says, there’s an emotion they’re dying to have us notice.

3. Attend: Appearing fully engaged and present, without nearby distractions like your phone or other screens, conveys to your partner that the conversation is important.