Don’t avoid conflict or pretend nothing has happened as it usually will only get worse.
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Be quick to forgive. Every conflict needs a clear resolution that acknowledges hurt feelings and finds a solution that begins to mend them.
Overly nice people in the office, who never pick a fight, and value friendly relations with their peers and bosses, may be just as responsible for team dysfunction as the combative ones.
Conflict, though uncomfortable, is a source of true motivation, and crucial for identifying risks and taking compelling decisions.
In most cases, neither approach adequately deals with the issue.
When it happens in the workplace, it can reduce productivity and make a dent in morale.
It takes on the shape that one person, or a group of people, frustrates or hampers another person or group's efforts at achieving a goal. This isn’t always done on purpose.