deepstash
Beta
How the Best Leaders Resolve Workplace Conflicts
52 SAVES
89 READS
SIMILAR ARTICLES & IDEAS:
7
Key Ideas
Amazing leaders are not interested in winning for their own ego. They understand that finding the truth benefits the whole team so everyone can win.
Open your mind a...
Without a face or a voice to convey emotion, written text can easily be misconstrued as being terse, sarcastic, snarky, or even mean.
Always assume you don’t know the tone of any written communication you receive and openly inquire as to the emotions of your debate partner.
Many people enter into a debate ready to battle with only one side knowing the rules and purpose of engagement.
Before beginning any debate or argument, discuss with the other party a purposeful outcome and define clear rules of engagement.
4
Key Ideas
Conflict in the workplace is unavoidable. While you can try and avoid conflict (bad idea), you cannot escape conflict.
The ability to recognize conflict, understand the nature of...
... often results in loss of productivity, the stifling of creativity, and the creation of barriers to cooperation and collaboration.
Leaders who don’t deal with conflict will eventually watch their good talent walk out the door in search of a healthier and safer work environment.
6
Key Ideas
A gem statement is a statement that allows the opportunity to open up a new conversation with the hopes of compromisation and a solution.
This usually involves expressing your emotions with the main issue beneath all the surface anger or any other emotion being experienced while having a positive impact on the other.