Brain science to improve your relationships - Harvard Health Blog
What you can do: Ask yourself, “Am I responding to this person, or am I mixing them up with someone from the past?”
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It is the ability to manage our own emotions and react to the emotions of others.
People who exhibit emotional intelligence have the less obvious skills necessary to get ahead in life, such as managing conflict resolution, reading and responding to the needs of others, and keeping their own emotions from overflowing and disrupting their lives.
According to leading counter-terrorism experts, the same methods that aid communication and co-operation with terrorists and criminal suspects can be applied at home and work to solve relationship issues.
As people turn hostile, and the conversation gets harder, the techniques usually used for gaining the trust and co-operation of violent criminals start to work on our loved ones.
The essence of communication is to inform, influence, inspire, motivate, learn, socialize and build relationships. Communication makes possible persuasion, negotiation, and improved work delivery.
Your style of speaking, or writing, choice of words while conveying your idea, or point of view are very powerful components in communicating with effectiveness and purpose.
The right word said the right way can make all the difference.
Your words need to be interesting both in terms of content (what is being said) and delivery (how it is being said) to be able to draw the people towards what you are trying to say.