Collect feedback - Deepstash

Collect feedback

  • Ask your trusted testers: what do you like about this product? What are the three things you would change about it? Would you use this?
  • Negative feedback is really important at this stage and you need to know what to do with it. 
  • Make a change of something you didn’t think about or, you don’t agree with and move on your path. 
  • You need to be harder on yourself and continue asking yourself: is it your first choice? Does it really solve a really important need? Would you want to have this business option over something else in the market?

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kelbar

IT consultant

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Th velvet hammer feedback formula

Th velvet hammer feedback formula

A feedback method focused on providing nonthreatening and open-minded feedback.

The formula goes: “Got a minute? Great. I need your help. I noticed that [problem behavior goes here.] (Pause) I was wondering what’s causing this problem (pause), because it cannot continue. What do you ...

Customer feedback questions

  • How happy are you with our services? Provide some sliding scale (1 to 10) or a simple choice option, such as happy or unhappy.
  • What can we do better? Customers may help you identify areas that need to be addressed and that you couldn’t s...

Precontemplating change

During this stage of change, people are ignorant of the problem, claiming their behaviour is not a problem. You may feel resigned to your current state or think you have no control over your behaviour.

Strategies involve asking yourself some questions:

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