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A feedback method focused on providing nonthreatening and open-minded feedback.
The formula goes: “Got a minute? Great. I need your help. I noticed that [problem behavior goes here.] (Pause) I was wondering what’s causing this problem (pause), because it cannot continue. What do you ...
During this stage of change, people are ignorant of the problem, claiming their behaviour is not a problem. You may feel resigned to your current state or think you have no control over your behaviour.
Strategies involve asking yourself some questions:
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