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How to build positive relationships with colleagues and superiors
How to navigate office politics without compromising your values
How to handle conflicts and difficult situations in the workplace
Th velvet hammer feedback formula
A feedback method focused on providing nonthreatening and open-minded feedback.
The formula goes: “Got a minute? Great. I need your help. I noticed that [problem behavior goes here.] (Pause) I was wondering what’s causing this problem (pause), because it cannot continue. What do you suggest we do?”
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Why the "velvet hammer" is a better way to give constructive criticism
fastcompany.com
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"If you want to build a ship, don’t drum up the men to gather wood, divide the work and give orders. Instead, teach them to yearn for the vast and endless sea." - The little Prince
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