Complexity calls for a series of safe-to-fail experiments–little bets that we can use to nudge the system in the desired direction. Instead of picking a final destination and trying to close the gaps, try finding places for experimentation and learning.
The experiments should be small, inexpensive, and most importantly they should be things you can learn from.
David is in charge of workplace diversity management at a global manufacturing company. He was recently assigned a seemingly basic task. "Focus on minorities," the executive sponsor of the initiative told him. "I'd like to see our numbers climb from 25 to 45 percent," he said.
How can we develop transformational leadership? What are the skills our team needs to learn? I've been asked these questions a lot recently. The 21st century is both challenging and uncertain - business leaders know they need to upgrade their teams' abilities. But where to focus?
Learning a second language gives you a skill, a learned ability. A meta-skill, on the other hand, is your ability to learn new languages. Developing that meta-skill, makes it easier to learn a third or a fourth tongue.
Disagreements among people in a workplace are common. When they're on your team, those disagreements have the potential to escalate into conflict between coworkers, creating a distracting, unproductive, and negative working environment. And if you're in charge, your staff's problems are your problems too.