Learn more about personaldevelopment with this collection
The benefits of a bedtime routine
How to improve your sleep quality
How to create a relaxing sleep environment
Rather than seeing the feedback situation as “work” or a hassle, see it as an opportunity to connect with someone who has their own needs and pain. By remembering the common human experience, you’re more likely to bring kindness and compassion into the conversation.
178
398 reads
MORE IDEAS ON THIS
According to research, when dealing with people who are not authentic, we often walk away feeling uncomfortable or manipulated and our blood pressure rises.
177
375 reads
Be objective when you speak about a negative event. Rather than placing blame or evaluating the problematic situation, describe it and its consequences, and suggest acceptable alternatives.
185
432 reads
Our minds often wander and we're not present in the moment, with the people in front of us.
When you are not fully present, you are less likely to hear, understand and respond skillfully.
175
320 reads
High-performing organizations deliver roughly five times as many positive statements (supportive, appreciative, encouraging) as negative ones (critical, disapproving, contradictory). That’s because our brains focus on negative feedback more than positive feedback.
Correct your emp...
225
621 reads
We tend to focus on giving employees critical feedback. But, by focusing on their weaknesses, we only create competence. By focusing on their strengths, we create excellence.
Give equal measures of positive and negative feedback. We usually gloss over the strengths, but...
200
435 reads
We are acutely aware of the voices of people we consider important, and the way we feel about another person shifts the way we speak. The tone of our voice, more than the words themselves, can give away how we feel.
188
413 reads
You can predictably determine someone’s emotions from their gaze. Eye contact is the crucial first step for resonance, or a person’s ability to read someone else’s emotions.
Make and maintain eye contact when you’re giving someone feedback.
190
439 reads
The way you sit — slumped or sitting tall, arms open or crossed — transmits a message. Having your chest open, arms uncrossed, making sure to keep nodding, smiling, and vocalizing (saying things like “mm-hmm” and “yes”) will make people feel more connected to you.
184
364 reads
Someone’s smile activates the smile muscles in your own face, while their frown activates your frown muscles. We can discern whether someone is smiling even if we can’t see them.
Your smile is something to think about even if you are delivering feedback over the phone. Smile appropriatel...
187
377 reads
Stress or anger makes us breathe quickly and shallowly, and when tired or exasperated, we are more likely to sigh. Similarly, we may feel annoyance coming from someone who sighs a lot.
Before your conversation, take some deep, calming breaths, breathing out longer than you breathe in. Ex...
189
313 reads
CURATED FROM
Related collections
More like this
We need to understand the need to love ourselves and see our failings are part of the human condition. Instead of criticising ourselves, we can take a balanced view of the situation.
Apart from less stress, people who cultivate high self-compassion are less likely to have headaches, back p...
They connect us more than shared consumption.
Even if someone wasn’t with you when you had a particular experience, you’re much more likely to bond over both having hiked the Appalachian Trail or seeing the same show than you are over both owning Fitbits.
Particularly in the West, people have adopted a propensity for self-criticism as a cultural value, and tend to self-punish when dealing with setbacks and failures, she says. But excessive self-criticism gets in the way of achieving your goals.
There are three parts to practicing se...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving & library
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Personalized recommendations
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates