Documentation
For a Citizen Developer to build a long term solution they need to be cognizant of the fact they may not be the developer who supports their application a year from now. Even more common, if they’re a skilled citizen developer, they may be called to task to support someone else’s application. Dedicating time and process to proper documentation can make the difference between spending an hour troubleshooting a problem and spending a day.
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How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
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