Learn more about remotework with this collection
How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Organizational design
The first rule of organizational design is that all organizational designs are bad. With any design, you will optimize communication among some parts of the organization at the expense of other parts. Your goal is to choose the least of all evils.
The basic steps to organizational design:
- Figure out what needs to be communicated;
- Figure out what needs to be decided
- Prioritize the most important; communication and decision paths;
- Decide who’s going to run each group;
- Identify the paths that you did not optimize;
- Build a plan for mitigating the issues identified in step 5.
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Give Ground Grudgingly
The following things that cause no trouble when you are small become big challenges as you grow:
- Communication
- Common knowledge
- Decision making
Specialization, organizational structure, and process all complicate things quite a bit and implementing them will...
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19 reads
How to Scale
There are 3 things that we need to take care of when scaling a company:
- Specialization is needed because everybody cannot know everything. As you scale you will need people focused on bits of the org. Specialization creates complexity and the need for organization design.
- Organ...
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Time to scale a company
Often board members give entrepreneurs two bits of advice regarding scale:
- Get a mentor.
- Find some “been there, done that” executives who already know how to scale
These answers, while fine as far as they go have some important limitations. First, if you don’t know ...
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50 reads
Process
A process is a formal, well-structured communication vehicle. It can be a heavily engineered six-sigma process or it can be a well-structured regular meeting. The size of the process should be scaled up or down to meet the needs of the communication challenge that it facilitates.
For ne...
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Pay Yourself First
Prioritise your savings, not saving what is left after spending.
When budgeting, consider what is necessary to cover your basic needs, then figure out how much you want to save. The leftover is spending money. If it helps, think of your savings and investments as a monthl...
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