Emotions play an important role in the conflict by altering how you appraise the situation.
Stay calm and don't lose your temper. If you lose your temper, you’ll only antagonize your opponent, which will further heighten his or her wrath.
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If you appear to be giving the other side’s position a thoughtful review, then the solution you propose will seem to be far more sensible. Furthermore, your opponent may come to your side without you having to do anything other than listening.
Stop and think before you make such errors, and you’ll be less likely to lose, whether the matter is trivia or a truly important career or relationship challenges.
Hope allows you to come up with creative solutions to the disputes at the core of the conflict.
You may see a way out of what seems to be a locked battle of wills. This is what happens in ordinary problem-solving, when thinking outside of the box can help all sides come up with a solution.